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IN-EHR AI · PAY-AS-YOU-GO

AI Assistant
HIPAA-Compliant Agentic AI

A powerful in-app AI that actually PERFORMS tasks in xEHR - not just responds. PHI is automatically masked before reaching the LLM, ensuring full HIPAA compliance while AI agents execute actions with your approval.

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HIPAA Safe Harbor compliant · PHI never reaches external AI · Full audit trail

WHAT IS AI ASSISTANT?

Agentic AI That Actually Performs Tasks

AI Assistant uses intelligent agents that don't just respond - they EXECUTE. PHI is automatically masked using HIPAA Safe Harbor methods before reaching the LLM, while specialized agents perform real actions in your EHR with your approval.

PHI Masking

All patient data is automatically de-identified before reaching the AI. Names, DOBs, MRNs, and 18 HIPAA identifiers are masked - AI sees "[PATIENT_1]" not "John Smith".

Agentic AI

Unlike chatbots that just respond, our AI agents take real actions - checking eligibility, scrubbing claims, creating prior auths, and executing workflows autonomously.

Human Approval

AI proposes actions, you approve. Every task shows what will happen before execution. Full audit trail for compliance.

Specialty-Aware

Suggestions and workflows tailored to your practice type - cardiology, orthopedics, FQHC, behavioral health, and more.

HOW IT WORKS

PHI Protection + Agentic Execution

Your patient data stays protected while AI agents execute real tasks in your EHR.

1

You Ask

Request any task via chat: "Check eligibility for my next patient" or "Prepare a prior auth for this MRI"

→
2

PHI Masked

Patient identifiers are automatically replaced with tokens before reaching the AI model

→
3

AI Executes

Agentic AI performs the task - calling APIs, filling forms, querying systems - not just generating text

→
4

You Approve

Review the results and approve any actions before they take effect in your EHR

HIPAA-Compliant by Design

🔒
Safe Harbor Compliant

All 18 HIPAA identifiers are masked before any data leaves your environment

📝
Full Audit Trail

Every AI action is logged with user approval, timestamp, and outcome for compliance

🎯
Short-Term Memory Only

PHI references exist only during your session - never stored in AI long-term memory

SEE IT IN ACTION

What Can AI Assistant Do?

Perform ANY task in xEHR with intelligent AI agents that execute real actions.

Eligibility Check Agentic AI
You

"Check eligibility for my 3pm patient"

AI Assistant

AI identifies [PATIENT_1], queries payer via 270/271...

[PATIENT_1]'s Blue Cross coverage is Active.

  • Copay: $25 for office visit
  • Deductible: $500 (met: $350)
✓ Verified 2 seconds ago
Prior Auth Agentic AI
You

"Prepare prior auth for the MRI I just ordered"

AI Assistant

AI drafts clinical justification, fills 278 request...

  • MRI Lumbar Spine - CPT: 72148
  • ICD-10: M54.5 (Low back pain)
  • Clinical notes attached
Review & Submit
Claim Scrubbing Agentic AI
You

"Scrub today's claims before submission"

AI Assistant

AI validates 47 claims against payer rules...

Results:

  • ✓ 42 claims ready for submission
  • ⚠️ 5 claims need attention
View Issues & Submit Clean Claims
Specialty Suggestion Agentic AI
Cardiology Practice

"What should I check for this CHF patient?"

AI Assistant

AI analyzes based on cardiology workflows...

Recommendations for CHF:

  • Check BNP levels (last: 6 months ago)
  • Review recent echo results
  • Verify medication compliance
  • Check for GDMT optimization
UNDERSTAND THE DIFFERENCE

AI Assistant vs AI Employee

Two products for different needs - both HIPAA compliant with PHI masking.

Feature AI Assistant $8/100K tokens AI Employee
What It Is In-app feature inside xEHR Autonomous digital workforce
How It Works Agentic AI with human approval Fully autonomous AI agents
PHI Protection HIPAA Safe Harbor masking HIPAA Safe Harbor masking
User Approval Required for every action Not required - autonomous
Scope Any task inside xEHR RCM tasks only
Best For On-demand help, clinical support Bulk RCM processing, denials
Works With xEHR only Any EHR + payer portals
Pricing $8/100K tokens (pay-as-you-go) $2,500/month per FTE

Need fully autonomous RCM processing? AI RCM Employees work 8-5 shifts like real employees - handling denials, prior auths, and eligibility verification autonomously. Available as a separate product.

Visit rcmemployee.com
CAPABILITIES

Perform Any Task in xEHR

AI Assistant can help with virtually any task in your EHR - here are some examples by role.

Providers

  • Get specialty-specific suggestions
  • Draft clinical notes with AI
  • Check drug interactions instantly
  • Prepare referral letters
  • Review lab trends and alerts

Front Desk

  • Instant eligibility verification
  • Schedule appointments via chat
  • Look up patient demographics
  • Verify insurance details
  • Check appointment history

Billing Staff

  • Scrub claims before submission
  • Check claim status instantly
  • Prepare prior authorizations
  • Look up denial reasons
  • Verify payment postings

Clinical Staff

  • Review test results summary
  • Check vaccination records
  • Identify care gaps
  • Prepare patient summaries
  • Track quality measures

Add AI Assistant to Your xEHR

HIPAA-compliant agentic AI that performs real tasks - not just responds. Pay only for what you use.

Add AI to Your Plan Request a Demo

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