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Trust Center

Our security controls are checked automatically every hour against the live platform. This page shows the result as it is - including anything we are still strengthening.

Live control checks

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Compliance status

  • Business Associate Agreement (BAA) on every plan
  • Built for the HIPAA Security Rule; risk assessment with the HHS Security Risk Assessment Tool in progress
  • Aligning with NIST SP 800-66 Rev. 2 (HIPAA Security Rule guidance)
  • Pursuing ONC Health IT certification
  • Hosted on enterprise cloud infrastructure certified to ISO 27001 and SOC 2

Sub-processors

We use a small number of carefully chosen sub-processors for:

  • Cloud hosting
  • AI features
  • Electronic claims, eligibility and remittance

Every sub-processor that touches patient data is under a Business Associate Agreement. The full list is provided with your BAA, or on request.

Need documentation for a security review?

Our BAA and security documentation are available on request for practices and their compliance teams.

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XEHR Concierge

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Hi! I'm the XEHR Concierge — ask me anything about XEHR (pricing, features, demos, comparisons, support):

  • Platform features
  • Pricing plans
  • HIPAA compliance
  • Schedule a demo

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