SUPPORT
We're Here to Help
Real people who know US medical billing and clinical workflows, plus an AI Assistant inside XEHR that knows your practice's setup.
Phone
Talk to our team about your account, billing or anything urgent.
(512) 678-3655Monday to Friday, business hours (US Central)
Send the details and screenshots; we reply within one business day.
support@xehr.ioNever email patient information - use the in-app ticket instead
Inside XEHR
Ask the AI Assistant how to do anything in your own setup, or open a support ticket without leaving the screen you are on.
Available to signed-in users, any time
CRITICAL ISSUES
Patient care affected? We escalate around the clock.
If your team cannot sign in, see a chart or submit claims, call us and say it is critical. Every plan includes 24/7 escalation for issues that stop patient care.
