Global periods that hide billable work
Follow-up inside a global period is not billed, but unrelated problems and complications often are. Without tracking, both mistakes happen.
General surgeons consult in clinic, operate elsewhere and follow up inside a global period. XEHR ties the consult, the operation and the follow-up to the right claim.
Painful bulge in the right groin.
K40.90 Inguinal hernia, unilateral
Follow-up inside a global period is not billed, but unrelated problems and complications often are. Without tracking, both mistakes happen.
The visit where surgery is decided is billable, but only when it is documented and flagged correctly.
Cases at a hospital or surgery center need the right location and facility details on the professional claim.
General surgeons divide their week between clinic, the operating room and hospital call. Consultations and post-operative visits happen in the office; operations happen in a hospital or an ambulatory surgery center, where the surgeon bills the professional service with the facility place of service and the facility bills its own claim. Emergency cases from the emergency department add unscheduled work that still has to be documented and billed correctly.
| K40.90 | Unilateral inguinal hernia, without obstruction or gangrene, not specified as recurrent |
| K80.20 | Calculus of gallbladder without cholecystitis without obstruction |
| K35.80 | Unspecified acute appendicitis |
| K42.9 | Umbilical hernia without obstruction or gangrene |
| L72.3 | Sebaceous cyst |
| C50.912 | Malignant neoplasm of unspecified site of left female breast |
Examples only. The provider chooses the code that matches the documented diagnosis, and XEHR checks it against the note and the payer's rules before the claim goes out.
The consultation documents findings and the decision to operate, which matters because that decision visit can be billed when it is documented.
The operation is booked at the facility, coverage is checked and any prior authorization is prepared from the note.
The operative note records the procedure, findings and any assistant; the AI drafts from dictation for the surgeon to sign.
The professional claim carries the facility place of service, and post-operative visits inside the global period are tracked, not billed.
| Service | Dx | Units | Charge |
|---|---|---|---|
| Office visit | E11.9 | 1 | 145.00 |
| A1c test | E11.9 | 1 | 28.00 |
| Total | 173.00 | ||
XEHR is an agentic EHR: AI agents do the administrative work around every general surgery visit, and your team approves what matters. How agentic AI works
Ask every vendor, including us. The answers show whether a system was built for general surgery work or only adapted to it.
Ask us on a demoYes. The patient record shows open global periods so follow-up visits are billed correctly.
Yes. Assistant work documented in the operative note is billed on the claim.
Yes. Each operation starts its global period, and visits inside it are flagged as included unless they are documented as unrelated.
Yes. The professional claim carries the surgery center’s place of service; the center bills its own claim.
Yes. Emergency consults and operations are documented and billed from the same record as the clinic.
Yes. The global period is shown on each patient’s chart.
Pricing is published: $189 per provider per month for the Clinical plan, $449 per provider per month for the Practice Suite with billing, or 2.5% of collections for RCM as a Service. Month-to-month, with a BAA on every plan. See pricing.
Small practices are usually live in 2 to 4 weeks, including setup, data migration and training. We agree the plan with you before you sign.
A 30-minute walkthrough on a live test environment, with your specialty's templates and billing.
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