Proving conservative care
Payers want documented months of therapy, injections and medicines before approving a joint replacement.
Joint replacement surgeons need the whole story of conservative care before payers approve surgery. XEHR documents it visit by visit and carries it into the approval and the claim.
Right knee pain for 3 years, worse on stairs; injections no longer help.
M17.11 Unilateral primary osteoarthritis, right knee
Payers want documented months of therapy, injections and medicines before approving a joint replacement.
Revision surgery depends on the earlier implant and operation, which are often in outside records.
Joint replacement programs report function scores before and after surgery.
Adult reconstructive surgeons perform hip and knee replacements and revisions in hospitals and, increasingly, in surgery centers. Clinic visits, x-rays and injections are billed on the professional claim; surgery is billed with the facility place of service and a 90-day global period. Payers and bundled payment programs watch outcomes, readmissions and the documentation of conservative care.
| M17.11 | Unilateral primary osteoarthritis, right knee |
| M16.12 | Unilateral primary osteoarthritis, left hip |
| M17.0 | Bilateral primary osteoarthritis of knee |
| T84.031A | Mechanical loosening of internal left hip prosthetic joint, initial encounter |
| Z96.651 | Presence of right artificial knee joint |
| M87.051 | Idiopathic aseptic necrosis of right femur |
Examples only. The provider chooses the code that matches the documented diagnosis, and XEHR checks it against the note and the payer's rules before the claim goes out.
Each visit records pain, function, imaging and the conservative treatment tried.
The prior authorization is prepared from the conservative care timeline and imaging.
The operative note records the approach and implant details.
The claim carries the side and setting; global period visits and function scores are tracked.
| Service | Dx | Units | Charge |
|---|---|---|---|
| Office visit | E11.9 | 1 | 145.00 |
| A1c test | E11.9 | 1 | 28.00 |
| Total | 173.00 | ||
XEHR is an agentic EHR: AI agents do the administrative work around every joint replacement visit, and your team approves what matters. How agentic AI works
Ask every vendor, including us. The answers show whether a system was built for joint replacement work or only adapted to it.
Ask us on a demoYes. The conservative care history is documented across visits and used to prepare the request.
Yes. Function scores are recorded before and after surgery for comparison.
Yes. Earlier operative notes and implant details are kept in the patient record.
Yes. The claim carries the facility’s place of service, whether hospital or surgery center.
Yes. The claim carries the surgery center’s place of service.
Yes. Admissions after surgery are recorded in the patient record.
Yes. Therapy reports are filed to the patient record.
Pricing is published: $189 per provider per month for the Clinical plan, $449 per provider per month for the Practice Suite with billing, or 2.5% of collections for RCM as a Service. Month-to-month, with a BAA on every plan. See pricing.
Small practices are usually live in 2 to 4 weeks, including setup, data migration and training. We agree the plan with you before you sign.
A 30-minute walkthrough on a live test environment, with your specialty's templates and billing.
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